Private application assistance - not affiliated with UK Government Ref: GB-ETA-PORTAL-2026
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Help Centre

The Help Centre administers procedural directives, references, and adjudicative protocols for the discharge of the declarant's submission. Topics are organised for procedural ease of reference.

Ref: GB-ETA-HELP-15-2026

Procedural Topics

Adjudicative Procedures by Phase

Phase Designation Available Conduct
I Pre-Submission Validate documentary prerequisites; ascertain eligibility designation.
II Declaration Transcribe particulars; conduct integrity validation; advance to levy.
III Adjudication Track disposition; respond to supplementary information requests.
IV Post-Adjudication Retain notification; ascertain validity interval; observe statutory limitations on admission.
V Modification Amend permitted fields prior to conclusive adjudication, where applicable.
VI Withdrawal Voluntarily annul submission prior to conclusive adjudication.

Diagnostic Reference Index

Authentication credentials not received

Validate the designated correspondence address; consult the spam quarantine. Failing receipt, transmit a correspondence request via the designated channel.

Submission marked Pending beyond indicative interval

Indicative intervals are not binding. Adjudicative latency may arise from secondary review. No conduct is required pending notification.

Supplementary information requested

Discharge the requested instrument within the stipulated interval via the Applicant Portal. Failure to discharge may give rise to administrative refusal.

Travel document replaced subsequent to issuance

The credential is bound to the underlying document and is rendered inoperative. Resubmission of a fresh declaration is required.

Inability to amend substantive particulars

Substantive fields are not amenable to amendment. Withdraw the submission and recommence the declaration instrument.

Refusal disposition received

ETA UK Center does not adjudicate refusals. Recourse may be had exclusively to the competent sovereign authority.

Notice · Correspondence Channel
Support requests can be submitted 24/7 via electronic correspondence. Typical response time is within 24 hours. The directives for the submission of correspondence are set forth at the Contact page.