Private application assistance - not affiliated with UK Government Ref: GB-ETA-PORTAL-2026
Secure Submission
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Correspondence Directives

Contact

The present article administers the protocol for the submission of correspondence to ETA UK Center. The Applicant is to elect the appropriate channel having regard to the nature of the inquiry.

Ref: GB-ETA-CORR-16-2026
Electronic Channel

Designated Correspondence Address

[email protected]

Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.

Operational Hours

Adjudicative Bureau

  • Monday to Friday — 09:00 to 18:00 (GMT)
  • Saturday — 10:00 to 14:00 (GMT)
  • Sunday — Statutory closure

Electronic correspondence remains receivable beyond operational hours and shall be adjudicated on the next administrative day.

Submission of Correspondence

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Notice · Confidentiality Protocol
The Declarant shall not transmit financial instrument particulars, full passport scans, or sensitive personal data through the present channel. Sensitive documentation is to be discharged exclusively through the Applicant Portal upon explicit request of the adjudicating authority.